Refund policy

We want you to love what you ordered. Here's how exchanges work:

• Size exchanges are accepted within 48 hours of delivery.
• An unboxing video is required for all exchange requests — this protects both you and us, and speeds up approval.
• Manufacturing defects are covered regardless of the 48-hour window — reach out as soon as you spot one, unboxing video required here too.
• We do not offer refunds, only exchanges, except where a manufacturing defect can't be resolved with a replacement.
• To start an exchange, contact us at [support email] with your order number and unboxing video within 48 hours of delivery.